Shipping Options & Policies

Overview

This article describes the shipping methods, charges, carrier options, international guidelines, and drop‑ship procedures available to customers of OnlineComponents.com.

Important Notes

• Primary Carrier: UPS provides reliable service and tracking for most orders.
• Flat‑Rate Eligibility: Applies to orders less than or equal to 15 lbs. (actual or dimensional weight).
  • Note: Orders heavier than 15 lbs. may incur additional freight charges.
• No APO/FPO or PO Boxes: We currently cannot ship to these addresses.
• Restricted Destinations: See Section VI for the current list.

Index

I. Primary Shipping Method
II. Choosing a Shipping Option at Checkout
III. Flat‑Rate Shipping Details
IV. Using Your Own Carrier Account
V. International Shipping
VI. Restricted Destinations
VII. Blind (Price‑Free) Drop Ship
VIII. FAQ & Support

I. Primary Shipping Method

OnlineComponents.com ships primarily with UPS for domestic and international destinations. UPS services include real‑time tracking and delivery confirmation.
Note: If UPS cannot service a destination, alternate carriers will display at checkout.

II. Choosing a Shipping Option at Checkout

Step‑by‑Step

1. Add items to cart and proceed to Checkout.
2. Under Shipping Method, review the available options.
3. Select one of the following:
   • Flat Rate Ground
   • UPS Expedited (Next‑Day, 2‑Day, etc.).
   • Other Carriers (e.g., DHL, FedEx) – displayed when available.
4. If selecting Other Carrier – Use My Account, enter your carrier account number (see Section IV).
5. Click Continue to review charges before submitting the order.
   Note: Shipping charges update in real time after a method is selected.

III. Flat‑Rate Shipping Details

*Note: Orders exceeding the weight limit or dimensional restrictions automatically exclude Flat Rate shipping.
If your order exceeds these limits, you will be prompted to select an alternate method; a customer‑service representative may contact you with a freight quote.

IV. Using Your Own Carrier Account

1. At Checkout ➜ Shipping Method, choose Other Carrier – Use My Account.
2. Enter your carrier Account Number.
3. Verify that the billing address on the account matches the shipping address.
   Note: Without an account number, non‑UPS carriers will not be selectable.

V. International Shipping

OnlineComponents.com ships to 135+ countries via UPS and select partners.

• Flat Rate applies for less than or equal to 15 lbs. to most destinations.
• If your country is not listed, place the order and we will e‑mail an estimated freight cost.

Duties & Taxes

Charges vary by country and are the responsibility of the recipient unless otherwise stated at checkout.

VI. Restricted Destinations

Due to business restrictions, we cannot ship to the following countries:

VII. Blind (Price‑Free) Drop Ship

Ship directly to your end‑user without revealing pricing.
Process:

1. Place your order with the end recipient’s address.
2. Packing list prints without pricing but includes OnlineComponents.com branding.
3. Manufacturer documents (datasheets, CoCs) are enclosed when available.
4. Invoice with pricing and tracking is e‑mailed to the buyer of record after shipment.
   Note: Branding cannot be removed from paperwork at this time.

VIII. FAQ & Support

By following this guide, customers can choose the optimal shipping method, understand costs up‑front, and arrange special services such as blind drop shipping. For additional assistance, e‑mail cs@onlinecomponents.com or open a live chat during business hours.